Effective Date: December 28, 2020
Does GAMEGOS Collect My Personal Information?
When you accept to play a Game or other Product produced by GAMEGOS, you allow us to use some of your personal information, recorded on purpose in order to save some certain player data and to contact you when necessary. Your personal information helps us to provide you with the most efficient service.
Please find below the list of what sort of information we collect from you:
- Player name
- Your messages to the Service (such as chat logs and player support tickets)
- Your email address, gender and age if you have connected to Facebook
- Your IP address and mobile device identifiers (such as your device ID, advertising ID, MAC address, IMEI)
- Data about your device, such as device name and operating system, browser type and language
- Data we collect with cookies and similar technologies
- General location data
- Data about your use of the Service, such as gameplay data and your interactions with other players inside the Service
- Data we receive if you link a third party tool with the Service such as Facebook or Google
We may use information about you for various purposes, including:
- Create accounts and allow you to play our games and use our Service
- Verify and confirm payments
- Provide and deliver products and services you request
- Update and develop player profiles
- Develop and improve the Service and player experience
- Provide social features as part of the Service
- Respond to your comments and questions and provide player support
- Provide you GAMEGOS offers
- Send you related information, such as updates, security alerts, and support messages
- Enable you to communicate with other players
- Personalize the Service, content and advertisements we serve you
- Analyze and monitor the use of the Service and its social features
- Moderate chats either automatically or manually
- Take action against fraudulent or misbehaving players
- Data for advertising and analytics purposes, so that we can provide you a better service
In all of the above cases and purposes, we may analyze, profile and segment all collected data. With your consent, we may process your data for additional purposes.
Does GAMEGOS Share My Information?
Apart from GAMEGOS, your data can be accessed by others in the following situations:
Other players and users may, for example, see your profile data in ingame activities and read the messages you have posted.
GAMEGOS has partners to perform Services for us. These partners process your data only at and according to GAMEGOS’ instructions to provide the Service, such as hosting, player support, advertising, analytics and fraud prevention.
In order to combat fraud and illegal activity, we may exchange data with other companies and organizations and share it with public authorities in response to lawful requests.
We may also disclose your data based on your consent, to comply with the law or to protect the rights, property and/or safety of us, our players or others.
The Service includes features from our partners, such as social media interaction tools and ingame advertising. These partners may access your data and operate under their own privacy policies. This access is not considered as “selling” personal information as used in the general sense. To the extent this practice is interpreted to constitute a “sale” under the CCPA, please see the “Third-Party Data Collection and Use of End-User Information” and “Disclosure for California Consumers (CCPA)” sections of this document.
How Does GAMEGOS Secure My Data?
Personal and non-personal information help us improve the quality of our products, services, and content, and/or technically manage our website or applications (including but not limited to logging your IP address to monitor traffic).
We retain your data for as long as your account is active or as needed to provide you the Service. We will, for example, periodically de-identify unused game accounts and we regularly review and de-identify unnecessary data.
We have taken appropriate steps and followed industry standards to secure all personal data stored in our systems. All transactions processed in are being kept with the highest security level protocols, ensuring that no one can access or use personal information in an unauthorized manner. In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.
However, while we take responsible measures to protect your personal information, the internet is not a 100% secure environment. We cannot guarantee the absolute security of all information transmitted or electronically stored. We disclaim any liability for any unauthorized access to, disclosure or damage to, theft of, or loss of any personal information. By using our website and/or our software, you acknowledge that you understand and agree to assume these risks.
Please note that if you ask us to remove your personal data, we will retain your data as needed for our legitimate business interests; such as to comply with our legal obligations, resolve disputes, and enforce our agreements.
Third-Party Data Collection and Use of End-User Information
When you download and/or use GAMEGOS’ Games and other Products via a third party platform — including Facebook, Google Play or iTunes — you allow us to access and/or collect certain information from your third-party platform profile/account. You additionally allow us to access information contained in cookies placed on your device by the third-party platform as permitted by the terms of your agreement and privacy settings with that platform. We may share this information with the third-party platform for their use as permitted by the terms of your agreement and privacy settings on that platform.
Opt-out of Targeted Advertising
You can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your Android or iOS device and selecting “opt-out of interest based ads” (Android) or “limit ad tracking” (Apple iOS). For more information, please visit these links:
https://support.google.com/ads/answer/2662922?hl=en (Android) https://support.apple.com/en-us/HT205223 (Apple IOS)
Cookies and Similar Technologies
Most browsers allow cookies when you open a website or an application. However, you can set your browser if you prefer not to be tracked by cookies. Please note that after disabling cookies, you may lose some functional properties regarding the game.
With your consent, we may send push notifications to your mobile device to provide game activity information, service updates, promotional communications and other related messages. You can deactivate push notifications by changing your notification settings on your device.
We do not collect or solicit personal data or show targeted interest-based advertising to anyone under the age of 13 knowingly or allow such persons to use our services knowingly. If you are under 13, please do not send any data about yourself to us, including your name, address, telephone number, or email address. By law, no one under the age of 13 may provide any personal data. If we learn that we have inadvertently collected personal data about a child under age 13, we will delete that data as quickly as possible. If you believe that we might have any data from or about a child under the age of 13, please contact us immediately.
We strongly recommend that minors aged 13-17 seek consent from a parent or a legal guardian before accessing and/or using our Games and other Products, and providing any private information.
Right to Know and Right to Delete Your Data
For any of the personal information described above, you can request to know what personal information we collected, disclosed, used and granted access to, and also request that we delete your personal information at any time. Our partners may access your data and operate under their own privacy policies. This access is not considered as “selling” personal information as used in the general sense. To the extent this practice is interpreted to constitute a “sale” under the CCPA, please see the “Third-Party Data Collection and Use of End-User Information” section of this document.
To exercise your right to know and right to deletion, please submit your request at firstname.lastname@example.org writing “Personal Data” on the subject line.
We will need to verify your identity before processing your request. To verify your identity, we require you to provide us matching information we maintain about you in our systems. We may decline a request to exercise the right to know and right to deletion in some cases, such as in a case where we are unable to identify you.
After verifying your request and identity, we will delete (and direct our service providers to delete) your personal information from our system records, unless retaining your information is necessary for us or our service providers to complete a transaction with you, detect security issues or fraud, fix errors, comply with legal obligations, exercise freedom of speech or another right provided by law, or for other law related issues.
Right to Opt-out
Disclosure for California Consumers (CCPA)
This section only applies to individuals who reside in California. The California Consumer Privacy Act of 2018 (“CCPA”) provides additional rights to know, delete and opt out, and requires businesses that collect or disclose personal information to provide notice and a means to exercise those rights.
You also have the right not to be discriminated against if you exercise any of these rights mentioned above.
If you are a California resident seeking to exercise your rights under the CCPA or have any questions or concerns regarding this section about CCPA, please send us an e-mail at email@example.com by filling the subject line with: “California Rights Request”. In certain circumstances, you are permitted to use an authorized agent to submit requests on your behalf where (i) you provide sufficient evidence to show that the requestor is an authorized agent with written permission to act on your behalf and (ii) you successfully verify your own identity with us.
We aim to respond to a request for access or deletion within 45 days of receiving that request. If we require more time to perform access or deletion, we will let you know using the email address you provided in the contact form stating the reason and extension period in writing.
If and when you need to ask a question, express a complaint and share information with GAMEGOS, please contact us via firstname.lastname@example.org